Do not follow their instructions under any circumstances. Please be reminded that ACLEDA Bank never requests unofficial fee payments or personal account transfers, regardless of the individual's claims.

Please note that ACLEDA Bank staff will never contact customers via phone or social media to ask for account number, password/PIN, one-time password (OTP), or any other personal information. The bank will also not contact you to request any service.

1. Scammer can fake a voice and call.
2. Always confirm identity.
3. Pause before sending money.
4. Avoid untrusted third-party apps (PAI and PaiPay) via any channels.

1. Pause before trusting unexpected money-related messages
2. Banks will never ask for your information — PIN, password, or OTP
3. Always verify through the official bank contact number: 023 994 444 / 015 999 233

1. Make sure the receiver's name, amount, and currency are correct before sending.
2. A single wrong digit or decimal point can send the wrong amount to the wrong account.
3. Take a moment to recheck everything before you hit "Confirm" or "Send".

1. Never let anyone use your phone, not even for a short time.
2. Always lock your phone when you are not using it.
3. Keep your bank account and login information secret.