How to change information overseas transfer
verifiedEasier and more secure International Money Transfers via MoneyGram, Thunes & Western Union through ACLEDA Super App. You can conveniently update/change information or return funds directly from the app.
- The service applies only to cash pick-up transfers where the recipient has not yet withdraw funds.
- Request for changes information or returns funds are subject to bank approval in working days.
- No service fee for updating information via MoneyGram & Western Union.
- Transfer fees are non-refundable for fund returns.
- Open "ACLEDA Super App"
- Press "Transfers" menu
- Use Touch ID, Facial, or enter PIN to login
- Select "International Transfers"
- Choose the transfer company that you made transaction
- Choose "Change Information"
- Enter "MTCN/Reference No./PIN" and press "Search" button
- Fill in or change information correctly
- Select "I have read and gree to the terms and conditions"
- Press "OK" button
- Verify your transfer information
- Press "Confirm" button
- Transaction is completed and waiting bank approval